세미나

Service Assurance 2.0 : 오퍼레이셔널 인텔리전스를 사용하여 고객 경험을 극대화  오퍼레이셔널 인텔리전스는 통신 서비스 제공 업체( CSP ; Communication Service Provider )에 네트워크 데이터와 실시간 고객 데이터에 대한 가시성을 결합하여 향상된 서비스를 제공할 수 있는 능력을 제공하는 서비스 보장에 대한 …

Vitria Debates at Round Table Expert Panel in 6th Annual Club-BPM Event

Vitria was among 82 other companies to participate in this year’s annual Club-BPM Event in Spain from March 9-10, 2011. The theme for this year’s event dealt with “Coping with BPM Projects from Start to Finish.” [Vitria’s Booth] Apart from …

Vitria Sponsors IIR Deutschland Process Management in Utilities Conference
Using Operational Intelligence to Transform Customer Care Processes in Telecommunications & Public Utilities
Vitria’s Customer to Present at Gartner BPM Summit 2011