The Unexpected Hero: Discover How a Retail Utility Provider is Providing a Better Customer Experience

This post highlights the story of TXU Energy, the #1 retail provider of electricity in the state of Texas, and its road to better customer experience management (CEM). TXU is an electric utility company headquartered in Dallas, Texas with over …

Customer Proof That Operational Intelligence Can Be Used For Data Integration

The UN Foundation and Vodafone Foundation last month announced a new joint initiative to identify how mobile technology can be effectively utilized in Brazil’s indigenous communities to increase access to information and services, such as healthcare. Almost three years prior …

BusinessWare News & Announcements

BusinessWare Support Policy Capitalize on all of BusinessWare’s new enhancements with enhanced support for processes and expanded integration capabilities with new software applications and technologies. Vitria offers a special “5+2” support policy for all BusinessWare customers: For each release of …

Vitria Debates at Round Table Expert Panel in 6th Annual Club-BPM Event

Vitria was among 82 other companies to participate in this year’s annual Club-BPM Event in Spain from March 9-10, 2011. The theme for this year’s event dealt with “Coping with BPM Projects from Start to Finish.” [Vitria’s Booth] Apart from …

Message from Vitria to All of Japan’s Earthquake & Tsunami Victims

Following the devastating 2011 Great East Japan Earthquake that occurred unexpectedly on March 11th at 2:46 PM (JST), we at Vitria send our condolences to those victims who sadly lost their lives and homes. Our thoughts and prayers are with …

Vitria Launches Operational Intelligence Webinar Series

Vitria is proud to commence a 7-part educational webinar series on the emergence of Operational Intelligence. Operational Intelligence is a new type of real-time, business analytics that delivers visibility and insight into business operations, enabling decision-makers to quickly respond to …

BusinessWare, Version 4.5.1.1

Vitria is constantly searching for, and incorporating, new product upgrades that will better serve the needs of our customers and contribute to their success. As a result, Vitria is proud to announce its first patch release for the year, with …

Vitria Introduces Operational Intelligence as Next-Generation BPM Solution at 6th Annual Process Solutions Day

Vitria was among 23 other solution vendors to participate in this year’s annual Process Solutions Day in Frankfurt, Germany on Tuesday, May 17, 2011. Vitria introduced the concept of Operational Intelligence as the next-generation BPM solution to approximately 150 attendees. …

Vitria Partner Wins Innovation Award

MID Business, a strategic partner for Vitria, was recently awarded an “Innovation Space” award and invited to exhibit and present its project implementation at the largest Latin American event, Ciab FEBRABAN, for the finance and IT sectors. [Congratulatory Handshake (L …

Vitria Mentioned in Multiple Gartner Hype Cycles

Checkout the latest Vitria mentions in the following Gartner reports: Hype Cycle for Business Process Management, 2011 – This Hype Cycle shows that business process management is a core discipline for business success, continues to deliver significant tangible benefits, and …

Vitria Announces M3O v3.2 Operational Intelligence Platform

Vitria announces the release of the M3O Operational Intelligence Platform v3.2 for real-time business analytics and intelligence with the following new feature enhancements: CEP Analytics Engine Performance: Improves CEP performance of join queries, high volume filtering, and watch list use …

Addressing the Big Data Concern in the Utilities Sector

POWERGRID International magazine, the voice of the electric utility industry since 1922, has published an article on the Big Data concern in the Utilities sector in its latest issue. The article was a joint effort by Vitria Technology and its …