Vitria Wins Innovation Award

Vitria’s latest project initiative in Brazil, Fluid M3O, has won this year’s 2011 Futurecom Innovation Award. Futurecom is the largest event for the Communications sector in Latin America, and its purpose is to offer attending companies and professionals a stimulating …

Case Study from Leading Research Firm: “Learn Some Lessons from TXU Energy’s Operational Intelligence Implementation”

On Wednesday, September 21, 2011, Gartner, Inc. VP Distinguished Analyst W. Roy Schulte published his latest case study on real-time Operational Intelligence (OI) systems. This research explains how real-time OI is used to improve the customer experience for complex end-to-end …