MID Business Earns Innovation Space Award for Operational Intelligence Implementation in Financial Services & IT Sectors
Soa Paulo, Brazil – July 26, 2011: MID Business, a strategic partner for Vitria, was recently awarded an “Innovation Space” award and invited to exhibit and present its project at the largest Latin American event, CIAB FEBRABAN, for the finance and IT sectors. Organized by FEBRABAN, the Brazilian Federation of Banks, this year’s event was held at the Transamerica Expo Center in Sao Paulo from June 15-17, 2011 with the theme “Beyond Web Technology.”
Over 136 exhibitors – including IBM, Microsoft, and HP– along with an audience of more than 16,000 people were in attendance to witness the awards ceremony. The Vitria Team was honored to receive the prestigious “Innovation Space” award and attend the event at the request of MID Business in order to educate the audience on the emerging concept of Operational Intelligence and the benefits of the M3O Operational Intelligence Platform.
According to Vitria Brazil Country Manager, Jose Carlos Sampaio, “Today’s businesses face the difficulty of achieving visibility into customer and operational data as the data resides in multiple systems and ‘silos’ with multiple points of ownership. MID Business’s implementation of M3O rises above these challenges, providing the performance and flexibility to improve customer satisfaction and reduce churn by proactively resolving issues that impact customers.”
M3O possesses the unique ability to enhance the value of existing software investments. M3O increases the value of ERP investments, delivering insights by shedding light onto “dark” (or hidden) processes, quickly identifying problems, and enabling optimized decision-making. M3O provides game-changing insight into a customer’s experience by correlating events and data from IT operations, business systems, and social media activity streams.
To view real-time data, M3O’s user-friendly dashboard creation capabilities empower business and IT users to create role-based dashboards. M3O’s dashboards make it easy for users to immediately act on real-time information with the click of a mouse, leveraging the power of Operational Intelligence. M3O is available on-premise or in the Cloud.
To learn more about Vitria, discuss partnership opportunities or to request a customized product demonstration, please contact: firstname.lastname@example.org
Vitria Technology, Inc. provides the industry’s leading Operational Intelligence suite, empowering partners and customers alike to develop innovative Operational Intelligence solutions to analyze business activities in the proper context and take real-time action. The result is faster, better decision-making. With a rich heritage as a technology pioneer, Vitria’s award-winning process integration solutions provide the backbone for many Global 2000 companies’ mission-critical business processes. Vitria has customers in North America, South America, Europe, Asia, and Australia.